Flagnow

Delete my Flagnow account

Last updated: 27 October 2026

This is a translation for convenience. The French version is the legally binding one.

You can delete your Flagnow account and the associated data at any time, free of charge, from the app or by email. This page is published by ClickEasy, publisher of the Flagnow app.

Have an active subscription? Cancel it in your store first. A subscription taken out through the App Store or Google Play is not stopped by deleting your account or the app: you would still be billed. While a subscription is active, the app will in fact refuse to delete the account.

Cancelling a subscription

  • iPhone: Settings › [your name] › Subscriptions › Flagnow › Cancel Subscription.
  • Android: Google Play app › profile picture › Payments & subscriptions › Subscriptions › Flagnow › Cancel subscription.

No subscription is offered for now: if you have never bought anything, skip straight to the next step.

From the app

  1. Open Flagnow and go to the Profile tab.
  2. Tap My account.
  3. Optional: tap Download my data to keep a copy of your data and your photos.
  4. Tap Delete my account, then confirm with Yes, delete permanently.

Deletion is immediate and permanent.

Without the app, by email

If you no longer have the app, write to contact@flagnow.fr with the subject “Suppression de mon compte Flagnow” (Flagnow account deletion), from the email address linked to your account. We delete the account and confirm it to you within one month at most, usually much sooner.

A guest account, created without an email address, cannot be identified by email: delete it from the app. Otherwise, it is automatically deleted after 12 months of inactivity.

What is deleted

  • your profile: nickname, email address, password;
  • the photos you took, with their location;
  • your messages, your votes and your participation in events;
  • the link between your device and the notification service;
  • the events you were organising, if they had no other participants.

What changes for others

  • Events you were organising with other participants are handed over to another member (a co-organiser first), so the group doesn't lose its game.
  • Challenges you suggested that were accepted stay in the event, without your name.
  • Photos taken by other members in which you appear stay in the event for its other members. You can ask for them to be removed at contact@flagnow.fr.

What is kept

Nothing, unless you have made a purchase: in that case, billing records are kept for 10 years, as required by law (accounting obligations). They are not used for anything else. Technical backup copies are automatically overwritten within a short period.

More details in the privacy policy.